Staff order entry app for restaurants — Dineos hybrid mobile + QR ordering

QR menu ordering is convenient, but it doesn't suit every restaurant. With Dineos Standard and Pro plans, staff can enter orders directly from smartphones or shared devices in addition to QR. You can even use both at the same table — guests order mains via QR, staff add recommended drinks on the side.

Best fits for smartphone ordering

• Izakayas and dining bars: when regulars expect staff recommendations or rapid follow-up orders.
• Family restaurants: large parties and orders for children are faster and more accurate when one staff member inputs them all.
• Hospitality-focused venues (kaiseki, fine dining): guests should not touch their phones to complete an order.
• Senior-heavy clientele: QR scanning is unfamiliar; staff take the order instead.

How it works — app-like, with a 4-digit PIN

1. The owner creates a staff account in the admin and sets a 4-digit PIN.
2. The staff member opens your-restaurant/waiter on a smartphone or shared device and logs in with their name and PIN.
3. They select a table, search by item name or code, and send the order.
4. The order arrives in the admin and kitchen tablet in real time.

Security — PIN brute-force protections

A 4-digit PIN is friendly, but it has only 10,000 combinations. Dineos enforces per-account lockout:

• 15-minute lock after 5 consecutive failures
• 1-hour lock after 10
• 24-hour lock after 20

Changing a PIN immediately invalidates every previously issued login token. If a tablet is lost, deactivating the account from the admin blocks it on the very next request.

Hybrid use with QR ordering

At the same table, customers can order mains via QR while staff add a recommended drink directly. All orders are grouped under the same table number and visible at checkout. Every order also records which staff member entered it — useful for coaching and operational review.

Hardware cost — ¥0

No dedicated handheld terminal is required. Use a smartphone, shared Android device, tablet, or PC through a browser. Add it to the home screen and it launches like a native app.

Plans

Staff order entry is included in Standard (¥4,480/month) and Pro (¥7,980/month). With the 3-month ¥0 launch offer, you can try it first and decide later. It is not part of the Lite plan, but QR ordering, reservations, and analytics are included in every plan.